Wine Club Policies

• Wine Club Members agree to a one-year minimum membership term.
• After one full year, memberships may be canceled at any time, in writing by emailing wineclub@milbrandtfamilywines.com, prior to the processing of the next club selection.
• $50 cancellation fee will be charged to card on file if membership is cancelled prior to one year minimum. 
• It is the responsibility of the member to cancel prior to the processing of payment. Paid club selections will not be refunded.
• Club selections must be purchased to maintain an active club membership and enjoy club benefits.
• The wine club member is tasked with ensuring that their account details, such as credit card information, email address, phone number, and shipping address, are kept up to date.
• Wine club benefits are exclusive to club members. Benefits are not transferrable and the club member must be present to use any club benefits, including complimentary tastings.
• The selections labeled Silver, Inviting, Gold, and Balanced are pre-set and cannot be customized. 
• Wine club releases are 3, 6, or 12 bottles depending on club level. Additional bottles are considered a separate order and will be shipped separately from your club release.
• Club releases will be shipped via UPS or picked up prior to the wine club processing date associated with your club level. If wine has not been picked up/purchased prior to the processing date, the release will be shipped.
• A person 21 years or older must be present to sign for shipment.
• If wine is returned to our fulfillment center, you will have 30 days to pick up your release at the Prosser Tasting Room or we can reship with additional charges, including--but not limited to--shipping costs and handling fees. 
• It is the responsibility of the club member to ensure they stay up to date with the emails and deadlines.
• Please watch email address on file for shipping information and changes in deadlines.  UPS redirect, recall and re-ship fees will apply to changes made past the deadline. If our emails are not appearing in your inbox, please check your spam folder. If you are still having trouble, call (509) 788-0030.
• The Milbrandt Family Wines team wants to ensure quality service and happy members. For any questions or concerns, please contact our Wine Club Manager, Nicole at wineclub@milbrandtfamilywines.com.